Running a law firm takes a lot of effort. Lawyers have enough to deal with without the additional pressure of keeping their systems up to date and their data secure. Some of the key challenges we’ve seen with our legal clients include:
- Safeguarding client information and avoiding charges of negligence or breach of contract
- Ensuring critical files are available 24/7
- Managing scheduling and meeting deadlines
Bringing on the right Managed Service Provider (MSP) to manage your law firm’s IT needs can provide benefits beyond just the technical. But it’s not always obvious when it’s time to start exploring the idea. And if you do, is it really money well-spent?
How to Know it’s Time to Outsource Your IT Support
Here are some of the most obvious indicators that it’s time to seriously consider outsourcing your IT.
- Do you spend too much time in meetings regarding IT issues?
- Are you not seeing any value from your IT investment?
- Do the lawyers in your firm have difficulties figuring out the new software and technology you have invested in?
- Are you worried that your sensitive files and information aren’t properly protected?
If your team is spending too much time putting out fires and dealing with IT issues, it may be time to consider outsourcing your IT. And if you’re serious about the decision, it’s important you find a provider who understands the unique challenges of your business – from procedural requirements, regulatory frameworks, and other factors that govern day-to-day business in the legal field.
Why Managed IT Services are Beneficial for Law Firms:
Secure Remote AccessAdopting cloud computing for your law firm can provides you with some incredibly powerful file management and access options – but it’s important your solution is robust and complies with regulatory requirements – a consumer-level free service isn’t going to do that.
A Managed IT Service provider with legal experience will be well positioned to develop a secure cloud computing solution that will provided the benefits of flexibility and remote access to sensitive data and applications while safeguarding you against charges of negligence or breach of contract.
24/7/365 Proactive Monitoring and Support
IT issues don’t always manifest during the workday – but fortunately most MSPs offer round-the-clock proactive monitoring as part of their standard offerings.
What does this really mean? Suspicious network activity and other irregularities will trigger an alert, notifying your provider so they can step in to provide real-time remediation, saving you hours of frustration and lost productivity.
Cutting Edge Cybersecurity Measures
Cybercriminals are always getting smarter and automated cyberattacks are gaining more traction every day. And while the big breaches make the headlines, recent study found that nearly half of all cyberattacks target businesses with less than 250 employees.
Phishing, out-of-date antivirus programs, automated exploits, and even employees using public WiFi on their work devices are just some of the potential ways your law firm could be compromised.
Outsourcing your cybersecurity needs to a managed IT services provider that includes a robust cybersecurity strategy (including a comprehensive disaster recovery plan) means you obtain cutting-edge industry expertise that is hard to match in-house.
Reduced IT Costs
When it comes down to it, a hiring a Managed Service Provider can make budgeting much easier – and save you money in the long run. In most cases an MSP will charge a standard monthly fee; the costs will not fluctuate from month to month. This effectively enables you to categorize your IT as OPEX and reduce the need for costly and irregular CAPEX spending that may never provide an ROI.
Outsourcing your IT also provides you with an entire team’s worth of expertise, rather than trying to maintain a similar level of talent, experience and expertise in-house. And a good MSP will provide you with expert knowledge and advice regarding the most current IT and cybersecurity trends on the market.
Outsourcing Your IT Will Give You Your Time Back
Outsourcing your Legal Firm’s IT needs to an MSP with proven experience serving your industry allows your firm to put more of its focus where it matters: on your clients’ legal issues.
- Securely store and transfer sensitive client information
- Dramatically reduce the risk of an unrecoverable event with disaster recovery and business continuity planning
- Maintain 24/7 access to court calendars
- Access critical files remotely
- Ensure employees are completing their responsibilities in an effective manner
Efficiency and reliability are essential if you expect your law firm to evolve and compete. Adding the right technology services to your already formidable arsenal of tools and human resources will help you emerge as the clear leader in your area of legal expertise.
Discovernet is ready to provide the solutions you need to improve the technology and infrastructure your law firm relies on every day.